Exit interview is important

In current business environment when attrition rate is high, in few cases like BPO it is as high as 30 percent, companies are curious to know why employees make that final decision.

Human resources departments, to understand the reasons behind attrition conduct exit interviews. These exits interviews help them gather data which are effectively used in improving working conditions and retaining employees. This is an effort to understand why employees leave an organization. Companies across globe are taking exit interviews seriously and making effective changes on the feedback. Some companies are even taking services of specialized HR companies to conduct exit interviews. Interestingly, the outgoing-employees tend to be more open and speak their mind when a third-party conducts exit interview.

Feedback from exit interviews is helping companies come up with systemic remedies. A few basic exit interview questions which are asked by human resources managers:
Why are you leaving?
What did you like least about your position?
What did you like most about your position?
How do you feel about the company operations?
How do you feel about the company management practice?
Under what conditions would you have stayed?
How did you feel about your pay and other benefits?
How did you feel you were managed during your length of employment?

Exit interviews reveal a lot about the culture of a company, the management style, the compensation and opportunities for growth. A hidden purpose is to help employers avoid costly litigation down the road, caused by "disgruntled" employees.